This policy explains how information submitted through this website may be used to respond to product, warranty, dealer, service and catalog questions. It applies to contact forms, support request forms and newsletter fields on this site.
Forms may ask for name, email, phone, product category, model details, serial information, company context and message content. This information helps route a request to catalog support, service support or dealer assistance.
Submitted details are used to answer the request, clarify product compatibility, support warranty or registration questions and improve the usefulness of tool category information. We do not require visitors to submit unnecessary sensitive information.
You may choose not to submit a form and may request follow-up by providing only the details needed for the question. For warranty or service issues, additional model information may be required before a useful response is possible.